E-tailing in India. Customer satisfaction and online consumer buying behaviour

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The Ultimate Customer Experience

In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the fi

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Customer Relationship Management (Crm) for Medium and Small Enterprises

Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized en

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Customer Relationship Management (Crm) for Medium and Small Enterprises

Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized en

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The Customer Experience Model

For any company, defining the most efficient marketing concept to create a competitive customer exp

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Customer Relationship Management

Understand customer relationship management in no time! Find out everything you need to know about

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Meaningful Measurement of the Customer Experience

Customer experience has become the primary method of competitive differentiation between most brand

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Customer Perception and Service Quality

Service quality has been viewed as a significant issue in the banking industry. In the present comp

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Impact of Core Banking and Service Quality on Customer Satisfaction

Core banking and all service quality dimensions (tangibility, assurance, empathy, Responsiveness an

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Business/Customer Relationship Management

Our stay at the Hotel Le Paradis Kribi was edifying and beneficial in many ways. We faced several b

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Customer satisfaction in the retail sector

In this work I measured the satisfaction of the customers of Marjane Menara, especially in the depa

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Light Entrepreneurship & Customer Funded Business Simplified

To become a champion in the field of entrepreneurship is the arc and crux of discussion by individu

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Customer perception of service quality in hotel industry

The study on "Customer perception of Service Quality in Hotel Industry" A case study in Bangalore p

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Perception and Awareness on Credit Cards Among Bank Customer

The use of sophisticated technologies particularly by the foreign banks has sizeably increased the

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Measuring and Restoring customer trust

Much has been written about trust. Despite the fact that there is a general understand-ing of how i

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Creating a Customer Experience-Centric Startup

This book explains how startups and brands in general can achieve a high level of customer experien

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Customer Loyalty

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Customer Success Management

End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on Li

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Customer Engagement in Social Media

Traditionally, companies used to establish relationships with customers through marketing activitie

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The Transformational Power of Love Customer Service

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How to Discover Customer Value

Introducing the Value Discovery Canvas tool Is there a structured process to develop customer insig

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Your Customer Service Matters

Great Customer Service is not a given in today's business environment. In order to truly thrive in

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Serving the Customer

This book examines key aspects of selling and the sale of goods and services in B2C and B2B. Renown

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Customer Retention Approaches of Sales Promotion in Automobile Industry

Multiplicity is the spirit of present day competitive industries automobiles, beverages, computers,

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Tough Customer

The #1 New York Times bestselling author of Thick As Thieves "charges her characters and their rela

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The Modern Customer - The Phantom

This book shows how companies can - and must - adapt their sales strategies and processes to changi

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The Customer Journey Explained

Understanding the customer journey is critical for organizations that want to improve their custome

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Marketing Communication, Corporate Image and Customer Retention

This research aims to operationalize the concepts of marketing communication, corporate image and c

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Customer Satisfaction Towards Digital Wallets During Covid-19 Pandemic

The objective of the study is to examine the relationship and impact of perceived usefulness, perce

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Pass the Customer Service Job Interview

Whether you want to get a job as a flight attendant, a customer service agent, holiday rep, hairdre

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The Discourse of Customer Service Tweets

The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer

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Pharma Customer Experience

Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies a

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Impacts of Customer Relationship Management on Development of Corporations

The overall goal of this book is the identification of design features and prerequisites for a CRM-

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A Handy Book on Fire Insurance Law Affecting the Company and Its Customer [microform]

This work has been selected by scholars as being culturally important and is part of the knowledge

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The 5 Realizations for a Customer-Focused Organization

Customer-Focus is becoming a priority for more and more organizations and their competitors today a

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Customer Relationship Management: Concepts and Strategies

Customer relationship management is a branch of business management that focuses on organization's

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Customer F.I.R.S.T.

With 25 years' experience working with hundreds of customer service teams around the world, Brent F

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IBM EAM-EDPM Customer Engineering Territory Operations (1958)

This work has been selected by scholars as being culturally important and is part of the knowledge

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A.G.A. Course in Employee-customer Relations [microform] ..

This work has been selected by scholars as being culturally important and is part of the knowledge

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Reimagine Customer Success

Each major economic shift from the Industrial age to the Digital age has given rise to new sets of

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Impact of electronic banking services on customer satisfaction and loyalty a study of Ethiopian Banks

According to Komal (2009), Electronic banking is an umbrella term, the process by which a customer

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Motivationale Determinanten Der Wertsch繹pfung Durch Customer Engagement

Die Gestaltung von 羹berlegenen Kundenbeziehungen bildet heutzutage den Ausgangspunkt f羹r wirtschaft

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Banker and Customer Relationship

The relationship between a banker and a customer depends on the activities; products or services pr

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Customer Relationship Management in Companies

Nowadays, various products should be made available to the customer according to his request; Custo

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The Age of Customer Equity

EVERY CUSTOMER IS UNIQUEFor many companies, large and small, customer data is a noisy mess. There a

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Customer Service

Cliff Robison has been involved in the hospitality industry and related customer-service fields for

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Developing Customer Services in the Black-Owned Business

DEVELOPING CUSTOMER SERVICES IN THE BLACK-OWNED BUSINESSBlack businesses offer great customer servi

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From customer to user

This book will enable you to crack the most significant challenge in business: applying and maintai

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